Shipping & Delivery

1. Delivery Time Breakdown

Delivery time consists of two key stages:

Processing Time

This includes order verification, customization (if applicable), quality inspection, and packaging. All orders will be forwarded to our manufacturer for dispatch within 72 hours of order placement and full payment receipt.

Shipping Time

Refers to the duration for items to be transported from our warehouse to the destination address. Shipping times vary by region (applicable for in-stock items):

  • USA & Canada: Standard Secured Shipping (with insurance) – 2–4 weeks
  • Australia & New Zealand: Standard Secured Shipping (with insurance) – 2–4 weeks
  • U.K. & Europe: Standard Secured Shipping (with insurance) – 2–4 weeks
  • Other Countries: Standard Secured Shipping (with insurance) – 2–5 weeks

2. Shipping Protection Options

  • Insured Shipping: If your item is lost during delivery or arrives damaged, we will provide a free replacement upon receipt of sufficient proof.
  • Priority Insured Shipping: Your order will be prioritized in our daily dispatch list to manufacturers. Shipping times may remain similar to Standard Shipping (depending on order volume), and your item is fully insured.

3. Additional Shipping Notes

  • Some products may be shipped separately and arrive at different times, as we operate warehouses in multiple locations.
  • Tracking numbers may take 1–7 days to update with accurate information. We recommend using third-party tracking platforms like 17track.net for real-time updates.
  • Shipping times may exceed estimates due to destination country regulations or high order volumes. We strive to fulfill all orders as quickly as possible without compromising product quality – thank you for your understanding.

4. Order Change Requests

  • To modify your order (e.g., size, color), please send an email to service@takumez.com within 24 hours of placing the order. We will assist with the requested changes promptly.
  • Unfortunately, we cannot accommodate changes once the order has been shipped. Please double-check your size, color, and other details before placing your order to avoid disappointment.